1. Purpose
ONEO is committed to preventing money laundering, terrorist financing and related financial crime. We align with FATF recommendations and Switzerland HQ Swiss regulatory expectations for fintech platforms that work with licensed partners.
2. Customer due diligence
We operate a risk-based KYC programme:
- Identity verification at onboarding
- Address and document checks where required
- Enhanced due diligence (EDD) for higher-risk customers or activities
- Corporate customers: company documents and beneficial ownership (UBO) declarations
3. Transaction monitoring
Automated monitoring runs around the clock to flag unusual patterns, high-risk corridors, structuring and sanctions hits. Cases may be escalated to human review. We may delay, reverse or refuse transactions when risk controls require it.
4. Suspicious activity reporting
Where required, suspicious activity is reported to the Switzerland HQ Suspicious Transaction Reporting Office (STRO) and/or other competent authorities. We do not tip off customers when such reports are made.
5. Record keeping
KYC files and transaction records are retained for at least five years (or longer where local law requires) to support audits and lawful investigations.
6. Sanctions & prohibited use
ONEO accounts and cards must not be used to violate sanctions or to move proceeds of crime. We screen customers and counterparties against applicable sanctions lists and may freeze or close relationships to remain compliant.
This marketing-site summary does not replace the binding agreement shown in the ONEO app. Where there is a conflict, the in-app legal text and partner terms apply. Licensed financial services are provided by regulated partners; ONEO is a technology platform registered at Switzerland HQ.